Frequently Asked Questions

How long has Philip Havens Technology LLC been building websites?

Philip Havens Technology LLC was founded in 2010 and website development is what got us started.

How long does it take to build a website?

A basic five page website could take as little as two weeks. Obviously larger sites and/or more complex sites could take 3-5 or more weeks. The project’s duration will vary from website to website. It has been our experience that the single biggest issue that delays a website development project is that it takes a client longer than they think to provide the content and photos.

What platform or framework do you build your websites on?

We build all of our websites on the Squarespace platform.

Can you help me write content for my website?

Maybe. We feel that you know your business and your industry better than we do. Therefore you are most likely in the best position to write about what you do. We do include content proofing as a normal part of the development process, but this does not include the writing of original content. We can help you find copywriters or branding experts or marketers if those services are needed.

Do I have full access to my website once it is launched?

Yes. If you want to have access to your site to add and update content, we can provide that for you. If you would prefer to be totally “hands-off” the website, then we are happy to handle your updates as needed. If you want design or page layout changes, those are probably best done by us.

How much does a new website cost?

The cost of a website can vary depending on a number of variables, just like the cost of a house will vary. A five bedroom colonial house with three full bathrooms, and a two car garage is not going to cost the same as a two bedroom ranch with 1 1/2 bathrooms and no garage. 

Who will I work with during the project?

This is a great question to ask and you should ask it of any web design and development company you are considering. Some companies will farm out work to freelancers or interns. With Philip Havens Technology LLC, you will work directly with Philip Havens.

Do you work with other website frameworks or CMS systems like Wordpress, Joomla, Drupal, Weebly, Wix, Flash, or HTML?

With very rare exceptions, no. We like to focus exclusively on the Squarespace development platform. By choosing to build with one platform, we are able to focus all of our efforts and energy to leverage the full features of the Squarespace environment. We do have some experience with Wordpress and occasionally will entertain helping a client out of a jam with a Wordpress issue. There is nothing “wrong” with CMS systems like Drupal and Joomla, or DIY website builders like Weebly and WIX, but we are just not trying to be a website design company for everyone.

Can you help me source photos for my website?

Yes. We will help you source stock photos. We also have photographers and videographers available to produce custom photography and videos for your website. The value of including the appropriate images on a  website cannot be emphasized enough. Website engagement increases significantly with high quality photographs included. Some day I am going to write a blog post about this and I will cite sources.


 

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